Privacy Policy - Poseidon Mobile Home Resort

PRIVACY POLICY

Poseidon Mobile Home Resort (hereafter “We”) is particularly pleased to see You visiting our website and showing interest in our company and products. Poseidon Mobile Home Resort  is managed by the Georad Dugiš  Ltd. company, Zagreb, Trpinjska 5A, PIN: 06656034298.

The Georad Dugiš  Ltd. company, Zagreb, Trpinjska 5A, PIN: 06656034298 is controller according to the Article 4, paragraph 1, sub-paragraph (7) of General Data Protection Regulation (GDPR).

The protection of Your personal information is taken seriously and we are committed to protecting Your personal data under the General Data Protection Regulation (GDPR).

We recognize the importance of protecting Your privacy, security and data and want You to feel comfortable while visiting our website.

 

When we collect Your personal information or when You share Your personal information with us, we use them in accordance with this Privacy policy. We have developed this Privacy policy to explain our practices regarding the personal information we collect from You or about You on this site or via our apps, through written or verbal communications with us, when You visit Poseidon Mobile Home Resort, or from other sources.

This Privacy policy does not apply to our processing of personal information on behalf of and subject to the instructions of third parties such us companies that organize or offer packaged travel arrangements, marketing partners, or corporate customers.

THIS PRIVACY POLICY EXPLAINS:

WHO ARE WE?

Poseidon Mobile Home Resort provides catering services for preparing and serving meals, drinks and beverages and providing accommodation services.

Poseidon Mobile Home Resort is located in Makarska  and the hotel is managed by the Georad Dugiš  Ltd. company, Zagreb.

WHAT IS PERSONAL INFORMATION?

Personal data means any information that could identify You either directly (e.g. Your name) or indirectly (e.g. through pseudonymized data such us a unique ID number). In other words, personal data includes things like names, home addresses, age, email and mobile phone numbers. It could also include unique numerical identifiers like Your computer’s IP address or Your mobile device’s MAC address, as well as cookies.

INFORMATION WE COLLECT

We may collect information that You provide to us directly, information automatically collected and information from third parties.

At every touch point or guest interaction, and in conducting every aspect of our business, we may collect personal information. This personal information may include: Your contact information; information related to Your reservation, stay or visit Poseidon Mobile Home Resort; participation in a contest or marketing program; information related to the purchase and receipt of products or services; payment information, such us Your payment card number and other card information. n addition to the above mentioned information, we can collect information about people traveling with you.

During at the Poseidon Mobile Home Resort we collect additional information that is collected for the fulfillment of the legal obligations regarding your registration and check-in at the hotel or Your registration as a guest of the hotel.

You may give us Your email address, name, phone number and other information so that we can provide You with information about our products, participation in a contest, marketing program or other activities of Poseidon Mobile Home Resort.

You can also become part of a successful team of Poseidon Mobile Home Resort and set up a career at Poseidon Mobile Home Resort by submitting an application for a vacancy or by submitting an open application and CV where we collect and process Your personal information for the purpose of exercising the rights and obligations arising from the employment relationship and in relation to the employment relationship.

We may also collect information about You from third parties, including information from our business partners, travel agencies, event organizers, suppliers, payment service providers (banks and other credit institutions) and other business partners.

With Your consent, we may use Your personal information to provide or offer You newsletters, promotion, as well as other marketing messages, and to conduct sweepstakes, prize draws and other contest. We may provide these communications via email, post mail, online advertising, social media, telephone, text message (including SMS and MMS), in-app messaging and other means.

We use Your personal information for the purpose of doing business and providing services and to ensure the expected level of service in our hotel.

LEGAL BASES FOR PERSONAL DATA COLLECTION

Depending on the purpose of collecting and processing Your personal data, legal basis for processing data may be: Your consent, our legitimate interest (improving our products and services, preventing fraud, securing and maintaining tools in use, for example, websites, applications, devices safe to use), for the performance of a contract or the service You have requested and for compliance with a legal obligation.

RETENTION OF PERSONAL INFORMATION

Your information is stored in our database.

We retain personal information as long as it is deemed necessary, to fulfill the purpose or as long it is required by law. Keep in mind that the retention period for personal information may extend beyond Your relationship with us.

We use the following criteria to determine retention periods:

  • where You check-in at our hotel, we keep Your personal information for the duration of the contractual relationship or the time period required to fulfill the purpose (Your accommodation in the Poseidon Mobile Home Resort);
  • where You participate in a contest or in a promotional offer, we keep Your personal information for the duration of the contest or marketing program;
  • where You contact us for an enquiry, we keep Your personal data for the duration needed to process Your enquiry;
  • where You create an account, we keep Your personal information until You require us to delete it or after a period of inactivity;
  • where You have consented to direct marketing, we keep Your personal data until You unsubscribe or require us to delete Your information;
  • where cookies are placed on Your computer, we keep them for as long as necessary to achieve their purpose.

Personal information no longer necessary or relevant for the identified purposes or no longer required to be retained by law, shall be securely destroyed, erased or made anonymous.

AUTOMATED DECISION-MAKING

For the purpose of securing transactions through our sites and applications from unauthorized use of personal data and fraud, we use the solutions of third-party service providers. The fraud detection method is based on simple comparisons, associations, groupings, predictions, and the determination of atypical values ​​by intelligent agents, data collection techniques with various depth analysis techniques.

In the case of automated fraud detection we may postpone processing of orders/requests/services due to transaction verification and/or refusal if we determine the possibility of fraud. In that case, we take all necessary precautions and protection to limit access to Your data and You have the right to access the information on which we base Your decision.

PROFILING

We may, while sending or displaying personalized notices and content, use techniques considered to be “profiling” or use any form of automated processing of personal data that includes the use of such data for the assessment of personal aspects of physical persons, that includes analysis or prediction of aspects related to the personal preferences, interests, economic situation, behavior and similar.

Personal information collected through various interactions with You is entered into the central database and analyzed to predict Your personal preferences and/or interests.

Based on the analysis we are sending or submitting notifications and/or content tailored to Your interests and needs.

You retain the right to object to the use of Your “profiling” data.

WHO CAN ACCESS YOUR PERSONAL DATA?

We can share Your personal information within our organizational units for the purpose of fulfilling legal obligations, preventing fraud and/or providing tools, improving products and services or because You have given us consent.

We will not share Your personal information with business partners and co-workers who intend to use them for direct marketing purposes unless You have given us permission to do so.

Your personal information may be processed by trusted third service providers who are entrusted with the tasks and activities they perform on our behalf. In that case, we provide only the information necessary for the execution of the service with the requirement that Your personal information be used for other purposes.

Our service providers must at all time provide the same level of security for Your personal information as we do.

We share Your personal information with third parties that perform functions on our behalf such us service providers that host or operate our sites, including social networking sites, reviews, fulfill orders or provide customer service, delivery services, third parties providing technical support such as platform providers or server hosting, support and maintenance of the database, as well as software and applications, to payment service providers (banks and other credit institutions).

We may transfer and disclose information, including Your personal information, to third parties to comply with a legal obligation or when we believe, upon reasonable grounds, the disclosure is necessary to protect the rights of safety of an identifiable person or group.

IS YOUR PERSONAL INFORMATION SECURE?

We protect Your personal information and take action to ensure their protection.

Your personal information is protected against unauthorized third party access.

ABOUT THE THIRD PARTY WEBSITE

While on our sites You may have the opportunity to opt-in to receive information and/or marketing offers from another party, or to otherwise consent to the sharing of Your information with a third party, including social networking sites. If You agree to have Your personal information shared with a third party, Your personal information will be disclosed to the third party and will be subject to the privacy policy of that third party.

APPLICATIONS BY SOCIAL NETWORKING SITES

You can sign up through social networking sites, so we will disclose Your personal information when You have elected to share Your activity to social networking sites.

Do not forget that all content You publish on social networking platforms is available to the public, so please be careful when sharing certain personal information like financial information or address details, and we encourage You to read the privacy policy to understand which personal information You share and use on social networks.

HOW CAN YOU SEE, REVIEW, CHANGE OR DELETE YOUR PERSONAL DATA?

You have the right to contact us to provide You with all the information we have about You. You can also delete, correct or change Your personal information by e-mail at: poseidon@poseidon.hr.

PERSONAL INFORMATION FROM CHILDREN

It is extremely important to protect the privacy of minors (children) in the world of electronic communications, as well as to encourage parents and guardians to participate in monitoring the electronic activities of minors.

The processing of the personal data of a child shall be lawful where the child is at least 16 years old. Where the child is below the age of 16 years, such processing shall be lawful only if and to the extent that consent is given or authorised by the holder of parental responsibility over the child.

We encourage parents to pay special attention to their children’s electronic activities and to warn children not to provide personal identification information electronically without their permission. Parents can at any time see, check, modify or delete personal information of their child.

COOKIES

Cookies are small text files that are stored on the device (computer, tablet, or mobile phone) while browsing the internet including our websites and which contain a string of characters in which open or encrypted information is placed. The cookies server sends to Your computer and stores them there. They primarily serve to identify the computer from which an internet site is opened. If You sign up for a web site, cookies are used to help You log in and verify the rights to open a specific page. Each cookie has its own deadline after which no longer applies. This deadline may be in the foreseeable future. Thanks to cookies, You can track a user’s way through different parts of our web site and also through other web sites. Using cookies, You can improve communication between our servers and Your computer, making it more comfortable to use our web site. Cookies do not only have to be from the owner of the website, but also from a third party, for example, if the ads are on the site. Through Your browser, You have the ability to show Your cookies from Your computer, delete existing cookies, or set the configuration so that they do not all store or store cookies at all. Please note that some functions (such as a login) will not work or will not work properly if You deactivate cookie setup.

STATEMENT MODIFICATION

We may modify this Statement from time to time.

WHAT ARE YOUR RIGHTS AND CHOICES REGARDING TO PERSONAL INFORMATION?

We respect Your privacy.

Your rights:

  • Right to be informed

You have the right to obtain clear, transparent and easily understandable information about how we use Your personal information.

  • Right to access Your personal information

You have the right to access the personal information You have provided, with the prescribed restrictions. We may charge a reasonable fee taking into account administrative costs of providing the information.

  • Right to rectification

You have the right to have Your personal data rectified if it successfully proven to be incorrect or outdated and/or completed if it is incomplete.

  • Right to erasure/right to be forgotten

You have the right to obtain the erasure of personal data. Your rights to delete and / or remove personal data are not absolute, as we may have legal or legitimate grounds for retention of Your personal information.

  • Right to object

You have the right to object, on grounds relating to Your particular situation, at any time to processing of personal data, based on the public interest or legitimate interests, including profiling.

You can cancel Your subscription or opt out of receiving direct promotional content at any time.

  • Complaint to the supervisory authority

You have right to complain to the supervisory authority about data protection and the manner of implementation of this Privacy policy.

Before filing a complaint with the supervisory authority, Personal Data Protection Agency,, please feel free to contact us to help protect Your rights.

  • Right to data portability

You have the right to move, copy and or transfer data from our database to another database. This right applies only to the information You provided on the basis of a contract or agreement or if the processing is carried out by automated means.

  • Restrictions

You have the right to request processing limitation of Your data. This right limits the processing of Your data, which means we can store them, but we cannot use them or process them further.

For Your rights and how to accomplish them, You can contact the data protection officer at e-mail: poseidon@poseidon.hr

WHY DO YOU HAVE TO ACCEPT THE CONDITIONS IN THE STATEMENT OF PRIVACY?

We use the internet to collect and process Your personal data. This implies the processing and transfer of Your personal data outside the borders of Croatia.

This Privacy Statement provides You with all the necessary information (in a simple way) so You can choose whether to use this website and whether You will send Your personal information to us or not.

When You visit our website, or by electronic communication, You agree to and consent to processing of Your personal information in the manner provided in this Privacy Statement.

If You are interested in providing certain services we will take additional direct personal information (name, last name, address and e-mail address). In that case, we will request Your consent to the collection and use of Your personal information, which will be used solely for the purposes for which You have provided us.

If You have any questions regarding this Statement of Privacy, please contact us at poseidon@poseidon.hr and we will be happy to answer all Your questions.

CONTACT US

For any questions regarding the protection of Your personal information, how we treat Your personal information and how to use them or if You would like to exercise the above mentioned rights, please contact the e-mail poseidon@poseidon.hr.

Your Poseidon Mobile Home Resort.